Outage interrupts service in the United States, Germany, India, the United Kingdom, Japan and elsewhere
On Monday, the first day back for most people returning from the New Year’s holiday, Slack, the messaging service used by millions of people for work and school, experienced a global outage. It was the latest technological glitch that shows how disruptive technical problems can be as millions of people rely on only a few systems to work from home and go to school. “In a prepared statement, Slack said, “Our team is currently investigating and we apologize for any difficulties this could cause.” The outage started about 10 a.m. In the U.S., Germany, India, the U.K., Japan and elsewhere, Eastern Time and interrupted service.
Internet service outages are not unusual, are typically resolved relatively quickly and are rarely the result of hacker attacks or other deliberate mischief. Google came down briefly in December, and during an outage on Monday, individuals in many countries were briefly unable to access their Gmail accounts, watch YouTube videos or access their online documents.
Zoom briefly went down in August, just when many students began the school year at home.
And there was a five-hour Microsoft service interruption in September. The outage comes at a time when Slack is being acquired for $27.7 billion by Salesforce.com. The agreement intends to give the two businesses a greater opportunity to compete with Microsoft, the long-time market leader.