Customers are urged to “take action” or their phones may stop working, according to Virgin Media.
Thousands of users have been informed by VIRGIN MEDIA that they must “take action” or their phones will cease working.
Thousands of Virgin Media subscribers have received an important message. Some of the company’s customers will “need to take action” or their SIM card will “stop operating,” according to the company. That’s because Virgin Media’s Pay As You Go (PAYG) service is coming to an end.
Virgin Mobile’s PAYG service will be phased out from October 2021 to January 2022, according to a post by ISPreview.
Virgin Media added that they will be “in touch closer to the time” to inform affected customers of when their SIM will stop working.
Thousands of Virgin Media subscribers will be affected by the change. Virgin Mobile had 123,500 PAYG users as of March 2021.
However, this was a significant decrease from the previous year, when there were 233,400 Virgin Mobile PAYG customers.
Virgin said of the move, “We routinely examine our offerings to ensure that they are meeting our customers’ demands and use.”
“Following a thorough evaluation, we’ve decided to discontinue our Pay As You Go services in order to focus on offering even better Pay Monthly plans.
“After we have alerted you, you have at least three months to switch to Pay Monthly or request your PAC.”
If you don’t want to wait for Virgin to tell you when your PAYG sim will stop operating, phone 789 to talk about it.
Virgin Media, who merged with O2 recently, noted that their “partners at O2 offer a wonderful Pay As You Go service.”
“Don’t forget to use up your credit before our Pay As You Go service finishes or seek a refund for any remaining credit,” Virgin added.
Virgin Mobile’s Pay As You Go JAM packs start at £5 for 250 minutes, 250 texts, and 250MB of data.
The most costly bundle, which costs £20 and includes 2,000 minutes, 2,000 texts, and 10GB of internet, is the most expensive.
If you choose to stick with Virgin Media, the cheapest SIM-only plan presently costs £6 per month and includes 4GB of monthly data as well as unlimited texts and minutes.
A Virgin Mobile spokeswoman told ISPreview about the company’s decision to discontinue the Pay As You Go service: “We continually review our offers to ensure we’re meeting our customers’ needs and use.” We’ve made a decision after considerable consideration. ”Brinkwire Summary News,” as it is known.