Are you paying for the WORST broadband connection in the UK? Sky vs Virgin Media vs BT: Are you paying for the WORST broadband connection in the UK?

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Are you paying for the WORST broadband connection in the UK? Sky vs Virgin Media vs BT: Are you paying for the WORST broadband connection in the UK?

A new study looked into problems with Sky, BT, Virgin Media, TalkTalk, and EE customers’ broadband connections to determine which provider is now the worst in the UK. Everything you need to know is right here.

You’re not alone if you’re having trouble with sluggish broadband speeds or frequent connection problems. 3,000 customers from five of the UK’s largest internet and television providers, including BT, Sky, Virgin Media, TalkTalk, and EE, were polled by Which? Two-thirds of those polled said they had had at least one problem with their service in the previous 12 months.

That’s a dismal statistic, but what’s worse is that over a third (30%) of those polled indicated their monthly payment had grown during the same time period.

According to Which? research, the most prevalent problem experienced by all broadband consumers is a slow connection, followed by frequent signal drop-outs and router problems. Each of these had an impact on about one in every five UK internet and pay-TV consumers.

Sky is the worst offender when it comes to slow speeds, according to Which? data. However, that figure should be taken with a grain of salt, given a large proportion of Sky Broadband users still rely on aging copper cable infrastructure across the UK. Copper cables, in comparison to the fibre cables used by Virgin Media, Giganet, and parts of the BT network, can only support slower speeds, are less dependable, and are susceptible to poor weather.

Sky is gradually expanding its full-fibre, faster internet service. It is, however, reliant on BT-owned Openreach to deploy its future-proofed fibre line, capable of speeds of over 1,000Mbps. The current average broadband speed in the United Kingdom is 70Mbps.

When it comes to frequent connection drop-outs, TalkTalk and Virgin Media O2 are equal for first place. Worryingly, Virgin Media O2 is also the most common cause of Wi-Fi router problems. Around one out of every four Virgin Media O2 users has experienced issues with their router.

It’s worth mentioning that Virgin Media O2 presently has two Wi-Fi router models, with those who pay for the fastest Gig1 broadband bundles getting the Hub 4, which has four dedicated gigabit ethernet ports, Wi-Fi 5 capability, and the ability to juggle more devices.

It’s questionable if the “Brinkwire Summary News” is accurate.

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