Voya Financial said it will open a new metro Phoenix office and bring more than 1,000 jobs to the area, in addition to the 200 company employees already here.
The new facility will include call center, back-office and customer-support positions in the areas of retirement, insurance and employee benefits. The company also will add jobs in human resources, information technology and business support.
About 200 people from Voya’s investment-management business already work at a another, permanent location in Scottsdale.
Rodney Martin, Voya’s chairman and CEO, cited Arizona’s skilled workforce, business-friendly environment and location as factors in the decision.
“Expanding in the Phoenix area will enable us to provide greater service to our customers across time zones,” he said in a prepared statement.
Voya has secured a temporary site that will open in January while it finds a permanent location, with plans to open that site by mid-2020. The temporary site is in Tempe.
Voya’s announcement furthers Arizona’s strong showing in the business/financial services sector. Only one other state, Delaware, has a higher concentration of those jobs relative to statewide employment, said Sandra Watson, president and CEO of the Arizona Commerce Authority.
The New York-based corporation, with 6,200 employees currently and 14.3 million customers, recently was named a worldwide “best employer” by Forbes. Its products and services include those geared to investing, retirement, college savings, employer benefits, life insurance and more.
Most of the 1,000 positions will be local hires. More information on openings can be seen in the career section of Voya.com. The company is participating in a greater Phoenix job fair Nov. 5 at the Hilton Phoenix Airport Hotel.
Voya is eligible to apply for various tax credits and grants tied to jobs and training but hasn’t yet done so, according to the Arizona Commerce Authority.