Mum was mortified because she thought Ryanair charged £115 for €7 prosecco.


Mum was mortified because she thought Ryanair charged £115 for €7 prosecco.

A MUM was left red-faced after an 18-month battle with Ryanair over a €7 (£6) bottle of prosecco she thought Ryanair had charged her £115 for.

On a flight from Liverpool John Lennon Airport to Faro, Portugal, Dawn Paisley Mills purchased a small bottle of Mionetto Prosecco.

The bottle, which was a gift for her boyfriend, should have cost €7 (approximately £6), according to the mother of five, but she noticed a £115 charge from Ryanair on her bank statement when she returned from her flight in July 2020.

Dawn has spent the last 18 months contacting the budget airline with numerous complaints and refund requests.

The mother was mortified today when she discovered the £115 charge was for a return flight from Faro to Manchester six days later, not for the bottle of champagne.

Dawn told the Liverpool Echo today that the booze was likely given to her for free because the card machines on the flight were malfunctioning.

On July 1, 2020, the tourist bought the tiny bottle of prosecco on the spur of the moment while traveling to Portugal.

“I don’t usually buy anything on flights,” the mother explained, “but a couple sitting next to me had bought the bottle, and it was quite pretty and tiny.”

“So I summoned them so I could purchase it for my boyfriend as a present.”

I didn’t give it a second thought.

I wanted to pay with cash, but they only accepted cards, so I swiped my card and paid.

“I took a video of myself with the bottle of wine and posted it on Facebook to let my friends know I was on the plane.”

“Look, I bought this wine as a gift,” I explained.

“I got home five days later and checked my bank account, where I discovered a £115 charge.”

Dawn, from Toxteth, Liverpool, called her bank several times but was unable to reach anyone at Ryanair.

“I was asking my bank to get the money back, and they said I had to give them all the evidence, so I sent them all the paperwork, including pictures of myself,” she continued.

“My bank asked if I had a receipt, but I had already emptied my bag – you don’t keep receipts, right?”

“Brinkwire News in Condensed Form.”


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