After being refused away by the hotel, the hen party was left “weeping and wandering the streets.”
A HEN PARTY was left in tears after the hotel they had reserved for the weekend was unexpectedly canceled.
Vicky Owen and her 11 companions flew from Newcastle to Liverpool for her hen weekend, thanks to Hotels.com, which is owned by the Expedia Group. When they arrived to Prestige STAY in Liverpool city centre, however, they were informed that their reservation had been canceled and that there was no room for them to stay, despite the fact that money had already been received.
The maid of honor, Carley Clark, said she felt “scared and forlorn” and that several of her companions were “sobbing” as they strolled the streets of Liverpool until 1 a.m.
“It was dreadful, people were weeping, it was raining, we were stranded,” the 32-year-old woman told Liverpool Echo. It was horrifying and extremely distressing, as if we were Mary and Joseph looking for a place to dwell.
“We don’t know Liverpool; we reside near Durham, which is a little town where everyone knows everyone, and we’ve moved from there to Liverpool.
“I simply think it was awful how they just dumped us on the streets at 10 p.m. and left us to our own devices.
“I’ve never been in a situation where I felt so helpless and afraid because there was nothing I could do.”
It was a nightmare; people were sobbing, it was raining, and we were stranded. We felt like Mary and Joseph searching for a place to stay.
Maid of honor Carley Clark
The hen party spent six hours at the hotel desk, according to the maid of honor, looking for alternative lodging.
When the reception needed to close and see to other guests at 10 p.m., they were “kicked out” onto the street.
“We caught the train down at 12 a.m. to Liverpool at 3 a.m., and then we had to go grab our keys and check in,” Carley explained.
“When we arrived, the girl informed us that your reservation had been canceled.
“I was like, ‘What?!?'” says the narrator. She informed me that the reservation had been canceled, that there was nothing they could do about it, and that I needed to contact Hotels.com.
“I inquired for the manager, who was then on the phone with Hotels.com, attempting to figure out what was going on. We sat there for six hours looking for a new accommodation.
“Then we were put on the streets with our cases around 10 p.m..”Brinkwire Summary News”.