Working from home in the middle of a coronavirus outbreak raises the need for employee health therapy


Name: The Mill of Wendy Chalmers.

Old age: 58.

What is your company’s name?

Positive standard for domestic workers.

Where is it situated?

From Stirling.

What facilities does it offer?

Management training programs for health and safety and community in the workplace. Programs may span from one to four days and begin by analyzing how managers connect with their workers, how feedback is disseminated, and how resilience and well-being within the company are affected. The training addresses all facets of the well-being of workers, including the situations under which they work and how stress can occur in the workplace.

Who is the bid targeted at?

Organizations of more than five workers who are involved in ensuring that their employees’ health and safety, well-being and happiness are optimum, which is extremely important now because of the pandemic of Covid.

What is the turnover of theirs?

£ 30,000 with a forecast turnover by 2023 of £ 300,000.

How many workforce?

5. 5.

When was this company founded?

In 2019.

Why did the plunge take you?

In the 1980s, I began working in a private clinic in north London and then went to see their patients as a mobile physiotherapist with a Harley Street practice. I realized very quickly that I was doing everything from appointments to therapies to cashiering, so I wondered, why am I not doing it myself? I left Harley Street and, as a mobile physical therapist, began my first company. More and more of my clients were suffering from RSI (Repetitive Strain Injury) with the transition from typewriters to keyboards, so I started to look for the triggers. There was a rise in the amount of time people spent on keyboards, and I thought certain companies were not thinking enough about the risks. That led me to write a book about RSI, and I quickly became known in the corporate world as an expert on the risks associated with RSI through media appearances. Subsequently, with a treatment center and four working physical therapists, I began my second company, Interact Consulting. I finally sold the company to a major consulting firm for ergonomics named System Concepts and became a director.

What did you do before the plunge into self-employment took place?

Working for a business did not suit my personality, so I left and switched from physical ergonomics to leadership training and neurolinguistic programming (NLP). After doing that for a while, because we wanted to start a family, I moved back with my husband to Scotland. My profession took a back seat as my three children grew up, although I continued to do consultancy work, particularly in the House of Commons, where I developed a health and well-being program and worked with background staff, including in the library, with clerks and in Hansard. I went and listened to people and discussed concerns of stress and disability in the workplace before they happened. It was all constructive. Last year, my youngest brother, Ben, left school, so I decided to effectively restart my career.

What was the biggest breakthrough you made?

Although devastating to many organizations and individuals, the coronavirus pandemic ironically came at just the right time to launch my new company. This has contributed to a new surge in health and safety concerns, just like the RSI outbreak in the 1980s, with millions of individuals now having to work from home, away from tightly controlled workplace environments. We now see a return of occupational stress, repeated strain injuries, vision issues associated with inadequate lighting, and musculoskeletal injuries for the first time in many years. For those impacted, it’s really sad, but it has also produced a lot of work for me.

What do you like most about running your company?

I’m a self-starter and an enabler and I love to find and close market gaps. I’m a pretty strong character; I don’t like being boxed into a system and telling someone else what to do. When I see there is a need for them, I like having the ability to create my own initiatives, training materials and consulting services.

What are your goals for this business?

I enjoy providing my services too much to go back to running a big business, hiring workers


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