‘It was a nightmare.’ A man is heartbroken after losing almost £10,000 in a bank robbery.


NUMBER SPOOFING is among the many scam tactics which fraudsters use to target Britons and their hard earned cash and unfortunately it is on the rise. Alan Suleyman from Surrey was targeted by scammers and lost over £10,100 because, he says, he received a call from someone at his bank and offered up some details.

Number spoofing is a sophisticated type of impersonation fraud. Scammers change their caller ID to disguise their identity from the person they are calling. They do this to either hide their identity or to try to mimic the number of a bank or another trusted service company so they can get a hold of one’s hard-earned cash.

Mr Suleyman explained how these scammers were able to take his cash on BBC’s Rip Off Britain this morning.

Three weeks earlier, fraudsters had tried to use his bank card so when his supposed bank called to say this was happening again, he quickly believed them.

The scammers on phone told Mr Suleyman, that if he wanted to continue using his card, then they would take him through enhanced security.

To reactivate his card, Mr Suleyman had to send these scammers the one-time passcodes that he was receiving on his phone, for identification purposes.

He decided to call his bank from another line and once he had actually connected to them, the scammers hung up the phone, reinforcing the fact there were scammers on the other line.

He added: “I thought, ‘Oh my goodness, I’ve been scammed.’ It felt horrible.

“It was just over £10,100, and it’s very embarrassing.

“I would consider myself savvy, streetwise, awake but I was so convinced.”

In the first half of 2021, number spoofing more than doubled with nearly £130million stolen by criminals using this tactic.

Scammers use number spoofing to steal sensitive information such as one’s bank account or login details.

In May this year, Ofcom warned Britons not to trust caller ID on their phones as a means to identify the caller.

Mr Suleyman was able to get his money back from the bank, who had recognised that he was the victim of a sophisticated impersonation fraud.

Banks will never ask Britons to transfer money, share their pin or any one-time passcodes.

If people do get calls like this, people are advised to hang up, and call their real bank back.

Jon Shilland, the fraud threat lead. “Brinkwire Summary News”.


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