DWP faces’serious issues’ over state pension backlog as thousands wait for payouts.
According to a prominent MP, the Department for Work and Pensions (DWP) must confront “serious questions” as a result of state pension payment backlogs that have left thousands of new retirees without money.
Thousands of people approaching state pension age have been forced to wait for their first payment, raising questions about the DWP’s work as the problem persists. The chair of the Work and Pensions select committee, Stephen Timms, raised alarm about the backlog.
“There are certainly major concerns to ask about the way the DWP manages the state pension,” Mr Timms said, confirming that the issue would be raised with ministers.
Many retirees are missing out on up to £179.60 a week due to the backlog, putting them out of money after reaching the state pension age of 66, with the payment intended to be paid monthly in arrears.
Many of the people who are waiting for their money applied well in advance but are still waiting. The COVID-19 epidemic has been blamed by the government for these problems.
This mistake comes at a poor moment for the DWP, which is currently under fire for separate state pension underpayments that were just found and date back decades.
According to the National Audit Office, more than £1 billion in pensions are likely to have gone unpaid due to persistent human errors (NAO).
Due to errors caused by outdated computer systems, an estimated 134,000 retirees, largely women, were underpaid pensions, generating a scandal as retirees lamented their lost income.
“Only last week we learned that the department has underpaid pensioners by more than £1 billion, because its systems were not good enough to pick up the mistakes,” Mr Timms added, referring to a slew of DWP scandals.
“Right now, retirees must wait weeks for payments on which many of them will rely. When Parliament returns, the committee will bring this up with ministers.” “We are sorry that some new state pension customers have experienced delays in receiving payment,” a DWP spokesman stated.
“We’ve identified everyone who’s been impacted, and we’ve dedicated additional resources to processing them as quickly as possible.” Any claims filed today should not be delayed.” The Department for Work and Pensions (DWP) stated earlier this month that it will clear the state pension. “Brinkwire News Summary.”