Customers are advised that they will not be able to log in or apply for new accounts this weekend, according to NS&I.
From later this evening, NS&I customers will be unable to log in or apply for a new account.
On its website, the government-backed savings provider stated that “essential maintenance” will be performed on NS&I’s systems. It will start at 10 p.m. on Friday, July 16, and end on Sunday, July 18.
The online service will be unavailable during this time.
As a result, savers will be unable to access their accounts over the weekend.
They will also be unable to apply for a new account.
Meanwhile, Premium Bond holders will not be able to change their prize options while the work is being done.
“We’re going to carry out some necessary maintenance on our systems, so we wanted to let you know in advance,” reads a notice on the NS&I website.
“From 22:00 on Friday, July 16th, until 10:00 on Sunday, July 18th, 2021.
“During this time, our online service will be unavailable.
“You will not be able to log in or apply for a new account as a result of this.
“In addition, if you own Premium Bonds, you won’t be able to change your prize alternatives while this work is being done.
“During this time, our telephone team will only be able to assist you with general questions.
“I appreciate your patience.”
“Your account will be inaccessible online and by phone from 10pm Friday 16 July until 10am Sunday 18 July,” according to another notification on the website.
NS&I declared a U-turn on its intentions to phase out Premium Bonds prize cheques last month.
The government-backed savings provider said that it would no longer migrate all customers to have Premium Bonds rewards paid directly to their bank accounts as part of its Annual Report for 2020/21.
Customers who get their prizes via check will be able to do so in the future.
However, nearly nine out of ten awards (88 percent) were paid straight into clients’ bank accounts or reinvested into more Premium Bonds in the June 2021 Premium Bonds prize draw.
“We have responded to comments from some of our customers and have chosen to retain the option for them to receive Premium Bonds rewards through the mail,” said NS&I Chief Executive Ian Ackerley.
“We will continue to urge clients, as many have done in the last year, to have their winnings deposited straight into their bank accounts.
“Having awards paid directly into bank accounts is more convenient, easier, and secure for our customers.”Brinkwire Summary News”.