After defeating a parking charge, a driver rejoices – The Crusader

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After defeating a parking charge, a driver rejoices – The Crusader

Car owners don’t often come out on top after a run-in with a private parking company, but shopper Michael Phillips got some love after a run-in with Britannia Parking in a Waitrose parking lot.

He was a long-time customer of the grocery chain, and he was furious when he received a £40 penalty letter accusing him of exceeding the two-hour limit in July. Michael, on the other hand, was able to prove his innocence by establishing that he had visited the store twice in one day on receipts.

He continues, “The camera did not record my departing after my morning visit, nor my return later.”

++ Please contact consumer and small business champion Maisha Frost at [email protected] if you’ve been affected by this issue or believe you’ve been a victim of injustice.

Britannia gave in and let him go on appeal. “My story serves as a warning to others,” he told Crusader.

“I refuse to believe that I was traveling too fast for it to catch my license plate or that another automobile was following too closely behind me. I’d like others to be aware as well.”

Crusader expressed his dissatisfaction to Waitrose, who responded with a £100 voucher.

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