Facebook Messenger OUTAGE: Popular messaging service is finally back online

Facebook messenger is back online, after suffering a global outage earlier today.

The issues, which started at around 8:00 BST (3:00 ET), affected hundreds of people in the United States, Europe and central America.

Facebook confirmed it had resolved the problems as of 14:46 BST (09:46 ET).

Messenger users were unable to login, send or receive messages for almost seven hours. Facebook has apologised for the inconvenience caused by the outage.

Messenger is built directly into Facebook, but can be used separately from the main social network thanks to dedicated mobile apps.

The latest outage comes less than 24 hours after Android users were left unable to access their social network feeds because of problems with the Facebook app.  


Facebook has restored its Messenger service to users worldwide.

A spokesperson for the social network told MailOnline: ‘Earlier today (July 13) some people on Messenger experienced problems logging in to the app.

‘We’ve addressed and mitigated the issue and we apologise for any inconvenience.’

Hundreds of reports started to flood in from disgruntled users who were unable to access the popular messaging service at around 8:00 BST (3:00 ET) this morning. 

Facebook Messenger is one of the most popular messaging platforms in the world,  second only to WhatsApp, and boasts 1.3 billion users.

A map of the complaints pouring in from users showed Europe was one of the worst affected areas.

Hotspots for the outage were across the UK, with London particularly hard hit.

Frustrated users took to social media to voice their annoyance with the service. 

One displeased user, a 19-year-old student at Plymouth University, took to rival social media platform twitter to express her displeasure.

She said: ‘Facebook messenger is F*****’.

Another user sent a screenshot of their phone, showing the app’s glitch and the issues it was having. They tweeted: ‘All my messages are gone. The @messenger app glitched and now this is all I see.’  

Yesterday’s outage affected the Android app, with many users claiming they received a message saying the app had not loaded properly.

Others said the app crashed before it even started loading.

‘Facebook keeps switching off using an Android phone’, wrote Myrette MacIntyre on website Down Detector.

‘Facebook app keeps stopping after a few seconds in Tallahassee, Florida’, wrote Bill Bibby.

Android phones generally auto-update so users might not be aware they are using the latest version.

Many disgruntled users took to Twitter in a bid to see if others were experiencing the same problem.

‘I guess the Facebook app is down, glad I’m not the only one’ tweeted Kanagawa-based user @Typhonicstat.

Other users tweeted to say they had uninstalled, reinstalled and restarted the app but nothing was working.

‘The Facebook app is not working for me. I’ve uninstalled and reinstalled and restarted my phone. Nothing is working. It crashes immediately after it opens’, wrote North Carolina-based user @WhyMySoAmy on Twitter.

At the time of the outage, a spokesperson told MailOnline that Facebook was aware of the problem. 

In a statement from the social media firm, it said: ‘We’re aware that some people are currently having trouble accessing the Facebook app.

‘We’re working to get things back to normal as quickly as possible.’

After resolving the issue and getting the app back online yestersy, facebook released another statement, 

The spokesperson then told MailOnline: ‘We have restored service for those who experienced a technical issue that caused some people to have trouble accessing Facebook on Android.’   


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