Fasthosts urges small firms to work more closely with their tech suppliers

Thu, 23 Feb 2012 16:40:42 GMT

Fasthosts has revealed that 48 per cent of firms regularly make substantial purchases of new technology without being certain they fully need them.

According to the new research from the UK web hosting provider, data from 788 UK small firms* found a huge divide in terms of success with using technology in the workplace. For 1 in 3 firms, implementing new business technology such as smartphones, notepads and computer software, has failed to improve efficiencies. Only 1 in 4 SMEs seeks advice from an IT professional. Furthermore, only 1 in 10 firms disappointed with a piece of technology has gone back to their technology supplier or IT advisor to ask for help. The study concludes that it is vital for businesses to plan technology investments properly, working with suppliers to ensure the correct systems are purchased to address the required needs. Firms can save money by evaluating their needs earlier in the process.

Fasthosts' 'Business Technology Audit' found that too many firms today struggle with the way they buy and use technology for their work. Whilst the vast majority are upbeat about technology, many find success with new technology items to be rather hit-or-miss. A total of 35 per cent admit that their latest technology purchases have either led them to work longer hours or failed to impact their work efficiencies. Furthermore, only 41 per cent of respondents believe that staff find using technology to be enjoyable, and 1 in 5 firms employ staff who are frightened of receiving new technology. Some 48 per cent have indeed achieved more efficient or 'smarter working' through their use of technology.

Stephen Holford, Marketing Director, Fasthosts Internet Ltd, commented: "Busy business owners can struggle to find the time and advice needed to ensure all technology investments are well placed. A lacks approach to researching technology in relation to their needs can lead firms to waste money on solutions that simply do not perform”.

Alarmingly, only 11 per cent of UK small firms review whether a technology has worked well after every new piece is introduced. Only 1 in 10 disappointed with the impact a technology has made, has addressed this with either the supplier or IT advisor who provided it. Surprisingly, only 1 in 4 firms seek the advice of an IT professional before they make substantial investments in technology, a worrying trend which shows businesses should work with their suppliers before purchase to ensure they buy the right solution.

Holford added: "It is vital to plan technology investments properly, working with suppliers to ensure the correct systems are purchased to address the required needs. Knowledge is often the key, so contact suppliers to ask for advice, guidelines, case studies or examples of best-practice usage before an investment and on an on-going basis”.

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Notes to Editors:
* 788 UK small firms that use technology for their work surveyed by OpinionMatters via electronic feedback form

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel. Services include domain names, shared web hosting, business-class email, virtual private servers, dedicated servers, software-as-a-service, cloud hosting, secure online storage and unlimited broadband. Fasthosts' maintains an award-winning, highly successful reseller channel. The company has won the Microsoft Hyper-V Cloud Partner Award 2011 and Microsoft’s Global Hosting Partner Award for 2011.

Fasthosts launches review website for customers

Thu, 26 Jan 2012 11:15:37 GMT

Fasthosts Internet Ltd, a leading UK web hosting provider, today announced the launch of Fasthosts Review Site, www.fasthostsreviews.com, a resource website dedicated to customer comments on its products and services. Fasthosts' review site is separate to the Fasthosts homepage and provides a platform for sharing genuine experiences of using Fasthosts services and providing feedback directly to the company. The move is another step in the development of the provider’s customer care programme and reflects a strong pride in its products and commitment to honest and transparent communication with its customers.

An increasing number of Britons are participating in online forums and review websites to discuss their experiences of products and services they have purchased. Recent research by Fasthosts found that 1 in 3 British consumers have posted negative material online relating to a company or product, most commonly on social networking sites such as Facebook. The web hosting sector in particular has many reviews websites. However, few web hosting comparison websites clearly display who is running the website, if they have any involvement with hosting companies, and what their policies are for filtering good or bad reviews of certain providers.

Fasthosts' review site displays customer experiences and comments unedited and the company will only edit public posts if they are clearly abusive or breaching confidentiality or data laws. Thus, visitors can be assured that the portal will provide a balanced and unfiltered view on what Fasthosts has to offer. The website is intended to be a useful resource for the customer in their researching of web solutions and web hosting vendors.

The Fasthosts review site uses a dedicated URL - www.fasthostsreviews.com - and offers an efficient way to read absolutely genuine customer feedback, structured by product category and accepting reviews on each product.

Stephen Holford, Marketing Director, Fasthosts Internet, commented: "Fasthosts is one of the first within the technology industry to actively promote the use of such a review site. Whilst many firms shy away from the spotlight, we are proud of our brand and products and confident that they will speak for themselves. The website will provide a balanced, useful resource to the market and be a great way for us to learn about our customer experience."

By hearing first-hand what the company is doing right and wrong, Fasthosts aims to enhance value and quality for all its users, while listening to them for requests for new features or services.

Holford continued: "Within the highly-fragmented web hosting market, there are few portals where the customer can be assured that content is in no way influenced or shifted by commercial interests. Today, Fasthosts provides this with the launch of our review site and we actively encourage other hosting providers to do the same."

As a leading web hosting provider and Technology Sponsor of The Great Exhibition 2012, Fasthosts offers a comprehensive range of web services including domain name registration, VPS, online backup solutions, hosted exchange and feature-rich broadband packages. Full details can be found at www.fasthosts.co.uk.

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About Fasthosts:
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel. Services include domain registrations, shared web hosting, business-class email, virtual servers, dedicated servers, software-as-a-service, online back-up, secure online storage and unlimited broadband. Fasthosts' maintains an award-winning, highly successful reseller channel. The company has won the Microsoft Hyper-V Cloud Partner Award 2011, Microsoft’s Global Hosting Partner Award for 2011 and was voted Best Web Host 2011 by the readers of Computer Shopper.

Fasthosts reveals 'Cloud Attitudes' study

Wed, 04 Jan 2012 14:51:39 GMT

Fasthosts' 'Cloud Attitudes' study, conducted by IDC, has found that 60 per cent of UK businesses still do not leverage any type of cloud-computing service and so miss out on benefits such as increased performance, scalability, and cost savings. Taking the example of storage, whilst a pleasing 82 per cent of firms recognise the need for data back-up off-site, only 16 per cent are using a flexible cloud-based storage option for this. Over two thirds (69 per cent) have no plans to explore cloud-computing in this way.

A key finding of the research is that a total of 1 in 5 companies suspect they will side-step cloud-computing all-together. The study suggests that performance, scalability and cost benefits are not widely known by UK business users. A key reason for reluctance to embrace new cloud computing technologies is a lack of staff expertise, with 1 in 4 firms admitting this is a primary concern for them.

The data suggests that UK firms will miss out on potential benefits unless they receive more guidance from the industry on the business case for cloud computing. Interestingly, this is in clear contrast to business attitudes to web hosting, where 57 per cent of firms appreciate the benefits of having this hosted externally by a third party.

A critical issue for all types of business is data security. A further study of 1000 UK office workers from Fasthosts found that 37 per cent are taking risks with work data. Currently there are cloud-based services that can help firms enhance data security and reliability with storage. Cloud hosting also allows firms to greatly enhance mobility by allowing workers to safely transfer, store or back-up their documents whilst working outside of the office. These storage solutions transfer data as encrypted and store it in a secure data centre location protected against physical and electronic threats.

Fasthosts' research also shows that too many UK firms are losing data as a result of IT problems. 1 in 10 workers has lost data recently as a result of a server or disk-drive failing. However, currently only 5 per cent of office workers using an online storage or back-up service provided by their work, and 2 per cent are using such a service they themselves have sourced.

Businesses that use on premise or dedicated servers would be wise to consider utilising a virtual server platform that can dynamically adjust to ensure maximum performance levels for them. For example, virtual servers using Microsoft Dynamic Data Center utilise dynamic performance load balancing which ensures that individual customer cloud servers can move around the platform seamlessly to take advantage of the best possible available hardware resource for maximum performance.

Fasthosts' own data shows that more than 1 in 10 users of virtual servers re-configure their server resources within the first 6 months - a flexibility that is not possible with a dedicated or on-premise server. If businesses can see the impact of scalable virtualized solutions on their bottom line, the business case for cloud-based IT will become transparent.

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the Fasthosts web-based control panel. Services include domain name registration, shared web hosting, reseller hosting, email hosting, virtual private servers, software-as-a-service, online back-up, secure online storage and unlimited broadband. The company has won the Microsoft Hyper-V Cloud Partner Award 2011, Microsoft's Global Hosting Partner Award for 2011 and 'Best Web Host' in the Computer Shopper Magazine Awards 2011, as voted for by readers.

Fasthosts reveals 1 in 3 consumers has posted a negative review of a firm online

Fri, 09 Dec 2011 09:21:27 GMT

Fasthosts, a leading UK web hosting provider, has revealed that one third of British consumers has posted negative material online relating to a company or product.

The survey of 1300 UK consumers* commissioned by the web hosting company found that it is now common place for Britons to express their gripes openly online, most commonly on social networking sites such as Facebook and Twitter, as well as online forums. Over half of young adults have published negative online reviews. Encouragingly for firms, the vast majority of consumers are willing to give a company a second chance if it responds well to their online complaints.

Whilst willingness to share frustrations online is equal across both genders, the issue ranges in frequency according to age. Younger Britons are far more likely to publish their grievances. Some 52 per cent of under 24 year olds have turned to the web in this way. 39 per cent aged 25-34, and 38 per cent of adults aged between 45-54 years have done so. 1 in 4 of those older (28 per cent) vented their concerns online. Geographical location also appears to be a driver, with the issue most common in the south east (38 per cent) and far north of England, such as North East (37 per cent).

However, some 84 per cent of consumers would forgive a company for mistakes and be willing to use it again if the firm engaged with their negative online review and discussed the issues with them.

It appears that few British companies are seeing the benefits of getting to grips with the issue of negative online material. Data from 400 UK small businesses** reveals that few UK companies choose to interact with customers who publish negative material about them. Despite the prevalence of online complaints, only 12 per cent of small firms have ever engaged with an online complaint.

Stephen Holford, Marketing Director, Fasthosts Internet, commented: "It is understandable that many business owners' first instinct may be to shy away from their customers' online complaints. However, addressing negative online material enables a company to learn about their customer experience as well as improve their customer retention and online reputation."

Graham Jones, Internet Psychologist, added: "People who want to complain about a company are getting a sense of freedom and power as a result of social networks and feel encouraged to make such complaints. As a result, this is a growing problem for companies and is something they must do as a matter of routine. Interestingly, several studies show that when people have their complaints positively responded to they are more supportive of the business than they were before the complaint was made. Psychological research shows this is linked to the fact that when the complaint is responded to well, people feel as though they are being cared for, which produces positive emotional responses."

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Notes to Editors:
* 1376 UK adults surveyed by OpinionMatters via electronic feedback form
** 426 UK firms with a website surveyed via electronic feedback form

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the Fasthosts web-based control panel. Services include domain name registration, shared web hosting, reseller hosting, business-class email, virtual private servers, dedicated server hosting, software-as-a-service, online back-up, secure online storage and unlimited broadband. The company has won the Microsoft Hyper-V Cloud Partner Award 2011, Microsoft's Global Hosting Partner Award for 2011 and 'Best Web Host' in the Computer Shopper Magazine Awards 2011, as voted for by readers.

Fasthosts voted 'Best Web Host'

Tue, 25 Oct 2011 16:59:10 GMT

Fasthosts Internet Ltd, a leading web hosting provider, has announced that it has won 'Best Web Host' in the Computer Shopper Magazine Awards 2011. Fasthosts was chosen from a fiercely competitive market as the best UK provider of web hosting. The Award was secured entirely on votes cast by the readers of Computer Shopper magazine and expertreviews.co.uk. Fasthosts shook-off aggressive efforts from a number of hosts and ISPs.

Fasthosts has continued to launch innovative products during the past year such a Fasthosts Online Backup. The scope of Fasthosts’ products and services is a reflection of how vital the Web now is for businesses and individuals alike. Since 1999, Fasthosts has been at the forefront of developing powerful but intuitive and affordable hosted solutions for capitalizing on the Web.

Stephen Holford, Marketing Director, Fasthosts Internet, said: "We are absolutely delighted to have been voted 'Best Web Host' in these popular awards. We are most pleased that it has been decided solely by the public. There are a number of strong providers in the UK web hosting market, which makes the award even more pleasing. Fasthosts is privileged to have shared in the online success of hundreds of thousands of its customers."

"Fasthosts was the clear favourite web hosting provider in the Computer Shopper and Expert Reviews Reader Awards Survey 2011. More readers were satisfied with Fasthosts' service than that of any other provider," commented Chris Finnamore, Reviews Editor of Computer Shopper Magazine.

As well as packages for creating a web presence, such as domain names, shared and dedicated hosting, Fasthosts now delivers hosted solutions for flexible online business including virtual servers, online storage and back-up, and tools for ecommerce, online marketing and collaboration.

(DCoD) service, was recognised for providing outstanding virtualised solutions and service. The award further recognises Fasthosts' ability to address end customers' business challenges and utilise technology innovation to address these. The company has also won the Microsoft Hyper-V Cloud Partner Award 2011.

Holford added: "In today's digital climate, providers like Fasthosts have an important part to play in bringing technologies enjoyed by large enterprises to within the grasp of every computer user. We will continue to invest heavily and leverage our technical experience to achieve this."

As a leading web hosting provider, and Technology Sponsor of The Great Exhibition 2012, Fasthosts offers a comprehensive range of web solutions including domain name registrations, web hosting, dedicated and virtual servers, email hosting, secure online storage and back-up, online payment services, reseller hosting and feature-rich broadband packages. Fasthosts is well placed to deliver a high quality service.

More information can be found at www.fasthosts.co.uk

About Fasthosts:
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. Services include domain registrations, shared web hosting, business-class email, virtual servers, dedicated servers, software-as-a-service, online back-up, secure online storage and unlimited broadband. Fasthosts' maintains an industry-leading, highly successful reseller channel. The company has won the Microsoft Hyper-V Cloud Partner Award 2011 and Microsoft’s Hosting Partner of the Year Award.

Fasthosts warns small firms not to spam their customers

Tue, 13 Sep 2011 12:19:50 GMT

Fasthosts Internet Ltd, a leading web hosting provider, has warned UK businesses not to spam their customers with unsolicited newsletters and marketing emails.

Over the past year, the company has seen an 88 per cent rise in the number of spam reports it has received, most commonly where consumers have reported business customers for allegedly sending spam to them. The data lends weight to the theory that the challenging economy and increasingly competitive online marketplace has perhaps led more small firms to cut corners with their email communication. The company recommends that small companies take necessary steps to ensure that emails are only sent to the right recipients who have opted-in to receive them.

As more UK firms are adopting email marketing as a valuable sales and communication channel, it would appear that the problem of business-related spam is escalating. According to Fasthosts, from June 2010 to June 2011 the company has received 88 per cent more reports from the public regarding genuine businesses who they believe have sent them unsolicited and unwanted emails. A proportion of cases required investigation and/or action by the provider such as a warning or locking of the relevant email account. In most cases, Fasthosts needed only to provide best practice email advice to the relevant business.

Stephen Holford, Marketing Director, Fasthosts Internet, said: "In a tough economy, small businesses may be tempted to be more aggressive with the frequency of mailings, or begin to take for granted their right to email a contact base. Every firm must respect the value that consumers place on their Inbox, and take the proper measures to ensure they use email professionally and ethically."

Internet Psychologist Graham Jones said: "Unwanted email is a major issue which causes frustration, annoyance and stress. If a business emails people without paying proper attention to opt-in systems they can expect increased negativity from their customers and their prospects. And with the ease with which people can complain about companies on social networks, there is the obvious potential for reputational damage too."

Jones added: "When people are asked to define spam they simply talk about emails they did not request - no matter who those messages come from. Many businesses think they are merely doing 'email marketing' but their customers actually think they are spamming. There is a clear difference in thinking between many businesses and their customers - and that is bad for reputation and revenue."

Whilst still rare, it is possible for businesses to become involved in the distribution of spam without even realising. Problems can arise as a result of their email becoming compromised locally, commonly through a virus or Trojan on their hardware such as a PC. It is vital that all businesses they keep mailboxes secure and regularly update passwords to minimise the risk of exploitation of their domain or mail servers.

Holford added: "Whilst spam is not new, the damage that it can do to business reputation and customer loyalty should definitely be cause for thought. The more responsibility a company shows towards their use of email, the more credible and rewarding email marketing will become as a channel."

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About Fasthosts:
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. Services include registration of domain names, shared web hosting, business-class email, virtual servers, dedicated servers, software-as-a-service, online back-up, secure online storage, email hosting and unlimited broadband. Fasthosts maintains an industry-leading, highly successful reseller hosting channel. The company has won the Microsoft Hyper-V Cloud Partner Award 2011 and Microsoft’s Hosting Partner of the Year Award.

Fasthosts launches hosted Microsoft Exchange 2010 email packages

Mon, 08 Aug 2011 11:37:34 GMT

Fasthosts Internet Ltd, a leading web hosting provider, has launched a brand new range of high quality email packages based on Microsoft Exchange 2010. The solutions offer businesses and private users alike the very latest functionality for email, including mobile emailing and can improve productivity with shared calendars, tasks and contacts accessible from any computer. The feature-packed and robust email platform is ideal for small or medium sized businesses to equip their staff with varying levels of mailbox functionality for different types of user. In addition, Fasthosts new email packages deliver an efficient mobile email system which can lead to increased productivity and better response times for businesses in handling customer enquiries.

Fasthosts is a long-standing expert in delivering hosted Microsoft Exchange email solutions. The high quality features and reliability of the platform make it a popular choice for many UK firms. Fasthosts' new Microsoft Exchange 2010 based packages provide ways to handle email more speedily and professionally. Free inclusive Microsoft Outlook software for PC or Mac enables users to synchronize email from multiple mailboxes, track email conversations, share calendar availability within groups, and manage work schedules with ease. Auto responders can be used to automatically respond to incoming emails. Forwarders and Catch-all Email can be used to distribute incoming emails effectively and manage which addresses are used as public-facing.

Remote access to email is now an important issue for many firms. All Fasthosts email packages now benefit from Microsoft Outlook 2010 Web App, a webmail solution for working flexibly from any computer. Email, contacts and calendars are updated in real-time so users always have the latest data to hand. Fasthosts Business email packages feature Microsoft ActiveSync, a simple to set up software that makes it easy to use the platform from a mobile device or tablet. The solution provides email, calendar, contacts and tasks synchronized directly to a mobile device.

For personal users, the Fasthosts Personal Email package is a highly affordable way to send professional, personalised email from a domain name. The 2 x 1GB virus and spam protected mailboxes are ideal for handling large attachments, an additional 5 x 100MB mailboxes included, and 10 email forwarders. For users whose mobile devices do not support full Exchange, IMAP Access enables users to access email in a slimmed down format on most handsets.

The Fasthosts Business email range now starts with the Business Standard package, which features 1 highest specification Professional mailbox, 5 Starter mailboxes and 20 email forwarders. The Business Premium package includes 3 Professional mailboxes, 2 Starter Plus mailboxes, a further unlimited Starter mailbox and unlimited email forwarders. Especially important for business users, all email data is hosted in Fasthosts' highly secure state-of-the-art UK data centres, and benefits from industry-leading virus scanning and multi-level spam filtering. Fasthosts also provides the reassurance of a dedicated technical support team on hand 24/7.

Steve Holford, marketing director, Fasthosts Internet Ltd, said: "Firms of all sizes are learning that how email is handled can affect customer spend and loyalty. Our latest Exchange-powered packages enable a business to handle email and calendars more effectively across teams, and access important materials 24/7 from outside the workplace. The newest functionality can further help drive efficiencies and ensure that maximum value is had from every email sent and received".

About Fasthosts:
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domain names running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel. Services include domain registrations, shared web hosting, business-class email, virtual private servers, dedicated server hosting, software-as-a-service, online back-up, secure online storage and unlimited broadband.

Fasthosts reveals that small businesses are cutting web design budgets

Mon, 13 Dec 2010 09:55:42 GMT

Fasthosts has revealed that British web designers continue to face tough market conditions, according to recently conducted research.

The study of 300 web design firms* by Fasthosts, a leading web hosting provider, finds that whilst 72 per cent have seen an increase in expectations from their SME clients, the majority are struggling with lower budgets and under-cutting by cut-price competitors. 71 per cent of web designers believe that insufficient investment is holding back SME websites.

In the past two years, 1 in 3 web pros have been expected to supply more out-of-hours work, whilst half have performed work free of charge to demonstrate its benefits to SMEs. More positively, the majority of web pros believe their clients value them as business advisors, and 56 per cent have seen their advice to clients lead to the significant development of those businesses.

Fasthosts Web Design Industry Audit reveals that UK web designers and developers have faced significant challenges over the past 2 years. The average web design firm surveyed serves 20 SME-sized clients. Whilst two thirds are now working with smaller budgets, 1 in 3 has slashed its hourly rates. 44 per cent have seen a reduction in new clients being won. Over half of web pros (56 per cent) report that they have been negatively impacted by an increase in cut-price competitors. 43 per cent of web designers wish that SME clients would more carefully consider the financial needs of their web design partner as well as their own.

In addition to tough financial conditions, it appears that web designers face ever-increasing expectations. In recent years, 44 per cent have seen an increase in the amount of day-to-day support that clients expect from them, with 1 in 3 now expected to provide more out-of-hours. It appears that the way in which SMEs are briefing web professionals may be holding back the success of their websites. 46 per cent report that increasingly, their work is being impeded by SME clients making changes to briefs as a project progresses.

Significantly, 71 per cent of web designers believe that insufficient investment is holding back SMEs' success on the web, and 73 per cent report that their clients under-estimate the maintenance required for a website following its launch. Insufficient time with clients is a problem for 1 in 3 web designers, and 54 per cent believe that a low technical understanding from the client has impacted the success of web projects they have created in recent years.

Steve Holford, marketing director, Fasthosts Internet Ltd., said: "For many small firms, using external web professionals is a very sensible and rewarding option. It's clear that in recent years, web designers have worked hard to adapt to the needs of clients and demonstrate the value they can deliver. With the right approach from both small businesses and the web design community, online revenues can be successfully built and so help the UK economy in its return to growth."

About Fasthosts:
As a leading web hosting provider, and Technology Sponsor of The Great Exhibition 2012, Fasthosts offers a comprehensive range of web solutions including domain name registrations, email solutions (including mobile email services), shared web hosting, virtual servers, dedicated servers, secure online storage, online payment services, reseller web hosting and feature-rich broadband packages. Fasthosts is well placed to deliver a high quality service. All data is hosted in Fasthosts' state-of-the-art UK based data centre.

Notes to Editors:
* 301 UK web design companies surveyed via electronic feedback form.

Fasthosts offers UK's first 24 Core dedicated server package

Wed, 03 Nov 2010 15:52:11 GMT

Fasthosts Internet Ltd, a leading web hosting provider, and Technology Sponsor of The Great Exhibition 2012, today unveiled its most powerful server to date and a first for the UK dedicated server market - a 24 Core Dedicated Server. Currently offered half price for the first 3 months, Fasthosts' Dedicated Servers offer enterprises a powerful and secure server platform and far greater flexibility than on-premise solutions.

A Dedicated Server is the ideal solution for IT professionals and businesses that require robust server operations for applications and data storage without the capital expenditure or the physical space required for running hardware 24/7 on their premises. Fasthosts servers use the latest Intel and AMD processor cores to deliver powerful, energy-efficient performance, meaning intensive programs can be run simultaneously without the need to slow down. Users enjoy guaranteed access to bandwidth, and retain complete hands on (KVM) remote control of their server at all times.

The flagship Fasthosts DS 1100 server solution delivers a market-leading performance via its 2 x 2.1Ghz AMD Opteron 12 Core processors, 32GB RAM and 2 x 300GB SAS + 2 x 500GB SATA hot-swappable hard disk drives. Fasthosts' Cisco switching technology allows users to add multiple servers to create their own secure private network. Fasthosts also includes free SSL certificates for the first year.

Andy Burton, CEO Fasthosts Internet Ltd, said: "Our DS1100 server is a fine example of the excellent business case for outsourced dedicated hosting - enterprises receive the best possible performance, protection for their data and business continuity, whilst paying only a fraction of the cost of buying their own hardware. This new hardware based Dedicated Sever range complements our high spec virtual server solutions which we launched earlier this year, providing our partners and customers with real choice in platform, specification and price."

Fasthosts Dedicated Servers are available with either Linux or Windows operating systems and boast an impressive range of standard features, including full admin control and root access, fast SAS drives and RAID 1 protection, Fasthosts' unlimited bandwidth and 100Mbps high-speed virtual data pipe. Every Fasthosts server is maintained with the latest operating system updates to maximise efficiency and security. Technical support is provided 24/7 from the UK via the phone or online.

Later this month, Fasthosts will launch a new Advanced Server Monitoring service that provides its dedicated server customers with automatic updates on their server resources and the performance of the applications and databases they have deployed via text message or email.

Businesses are assured that Fasthosts guarantees 99.9% or higher server uptime. Servers are located within the company’s state-of-the-art UK data centres, where all operations are protected against compromise by hardware, power or network failures or unapproved site access.

ENDS

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel that provides customers with unparalleled online control, enabling them to manage hosted services including domain registrations, shared web hosting, business-class email, virtual servers, dedicated servers, secure online storage, software-as-a-service, internet merchant accounts and unlimited broadband. Fasthosts' maintains an award-winning, highly successful reseller channel.

Fasthosts launches free reseller training programme

Mon, 01 Nov 2010 15:57:17 GMT

Fasthosts Internet Ltd, a leading web hosting provider, and Technology Sponsor of The Great Exhibition 2012, recently launched an independently certified webinar training programme created specifically for Fasthosts Resellers. Provided free of charge to Fasthosts Advanced Reseller customers, the programme will deliver both strategic and practical training in how to build up a profitable reseller hosting business. The first online session kicks off 11am GMT on Tuesday 19 October 2010. With its programme, Fasthosts aims to set a benchmark in the industry for best practice surrounding the resale of web hosting services.

Fasthosts has teamed up with the UK's leading provider of digital marketing training, Econsultancy, to compile an industry-leading training course for resellers of web hosting. The web host has long been the UK's foremost specialist in reseller hosting. As well as providing technical insights, the company will share business development and online marketing knowledge to help its resellers thrive in the growing reseller hosting market.

Delivered through a series of six interactive webinars running from October 2010 to January 2011, the Fasthosts Reseller training programme will set a benchmark in the industry for the resale of web hosting services. Once they have successfully completed the 6 interactive seminars (each 45 minutes) and brief assessment, participants will be awarded with an industry recognised and independently certified qualification - a Certificate of Digital Competency.

Steve Holford, Marketing Director, Fasthosts Internet Ltd, said: "Our unique training programme will provide our resellers with a best practice introduction to reselling web hosting, fine tune digital skills and bolster online knowledge. We will deliver the skills needed to hit the ground running and succeed with a new or existing business."

Fasthosts Reseller Hosting delivers access to a range of customisable web solutions including hosting, domains and email products at discounted reseller rates and includes unlimited web space and bandwidth. Resellers earn recurring profits on the items they sell, are free to set their own price points and may charge for free elements such as unlimited web space, website traffic and email accounts. Fasthosts Reseller packages are available on a 1 month contract meaning very low risk.

The Fasthosts Web Designer Advanced reseller package offers a high degree of freedom to structure hosting plans – resellers can create a customised package for each end customer, design and create their own range of packages or simply resell Fasthosts' own off-the-shelf packages. Featuring the Fasthosts Reseller Control Dashboard, Custom Branding tools and Reseller API, the package comprises an efficient, high-quality, professional reseller platform at low cost. New customers signing up receive full enrolment into the Fasthosts Reseller Training programme.

Holford added, "As a reseller hosting specialist, Fasthosts aims to deliver its resellers unrivalled support and innovation in equal measures."

ENDS

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel that provides customers with unparalleled online control, enabling them to manage hosted services including domain registrations, shared web hosting, business-class email, virtual servers, dedicated servers, secure online storage, software-as-a-service, internet merchant accounts and unlimited broadband. Fasthosts maintains an award-winning, highly successful reseller channel.

Fasthosts launches 'Get Online' competition to support the Great Exhibition 2012

Fri, 08 Oct 2010 10:07:12 GMT

Fasthosts Internet Ltd, a founding Technology Sponsor of The Great Exhibition 2012, recently launched a competition that encourages individuals and businesses to get online. To support and celebrate The Great Exhibition 2012, each month for 25 months, Fasthosts will provide a worthy applicant with infrastructure they need to be successful online. Every month, the company will also award a substantial package of internet services to help people promote any company, sport, hobby or community project to the rest of the nation. Fasthosts invites any UK individual or company to nominate their project for support. Participants can enter The Great Exhibition 2012 competition online.

Until the start of The Great Exhibition 2012 festival on 1st June 2012, Fasthosts will each month award a First Prize of a DELL laptop, 3 years free Business Premium hosting package (including software to build, optimise and monitor a website), a domain name and Microsoft Exchange email. Furthermore, Fasthosts will support 20 further projects every month that will receive 3 years free business web hosting.

To take part, entrants need only complete a quick online application. During the Great Exhibition, there will be a special award to recognise and celebrate the best new online business and best online community project from all the participants.

Steve Holford, Marketing Director at Fasthosts Internet Ltd, said "The 'Get Online' competition is a great opportunity for those individuals or organisations with great ideas but limited resources. In the spirit of the festival, we aim to provide the Internet as a way to champion as many great new British endeavors as possible".

The Great Exhibition 2012 event, which is billed as the biggest of its kind in more than a generation, will open on 1 June 2012 and will echo similar events held in London in 1851 and 1951. The festival will showcase the advances and innovations that put Britain at the forefront of digital development, celebrating British creativity and entrepreneurialism. Live events and performances will take place throughout the 77-day season on the site at Stoneleigh Park, Warwickshire.

In addition to The Great Exhibition 2012 competition, Fasthosts recently pledged support for 'Race Online 2012', a Government-backed project that aims to make the UK the first nation in the world where everyone can use the web. Fasthosts has pledged help to get more people online throughout the UK by training its resellers in how best to educate end-users about the benefits of using Internet solutions. To achieve this, the company will deliver a series of instructional webinars on the subject, running from October 2010 through to February 2011. This commitment is in addition to the Fasthosts pledge of support with The Great Exhibition to support 25 businesses going online in the run up to the festival and to provide hosting to dozens of runners up.

ENDS

Streamline.net reveals that only 1 in 10 small firms update their website daily

Fri, 03 Sep 2010 16:48:07 GMT

Streamline.net, a leading UK provider of web hosting, has revealed two sets of new research that shows a worrying number of firms could be taking their foot off the Internet pedal. The company's latest 'Small Business Bytes Survey' of 2400 UK firms* finds that only 10 per cent of small firms are updating their websites on a daily basis with 1 in 3 firms admitting that updates are being done ‘infrequently’.

A further study of 400 UK firms** finds that over half of Britain’s small companies are now building and maintaining their website themselves. However, the data reveals that many time-strapped business owners are limited to using their evenings to address their web presence. Whilst businesses clearly see value in the web, the research suggests that many could be losing revenue by cutting corners with their web presence.

The survey carried out by Streamline.net, which specialises in providing value web hosting, also found that many small companies with a website struggle to maintain a compelling web presence. Despite two thirds of those surveyed having had a business website for 2 years or more, only 1 in 10 firms succeed in making updates on a daily basis. 1 in 4 companies admit to updating their websites on a monthly basis. Over half (54 per cent) admit to making technical tweaks only 'infrequently'. In general, investment in the web is modest. For example, one third of companies surveyed use only a single domain name, and three quarters own less than 6 domains.

It appears that for many firms online marketing is an area that can be neglected. Alarmingly, nearly half of firms (48 per cent) are not currently advertising on search engines. 1 in 3 (34 per cent) are unable to quantify the popularity of their website as they do not look at their visitor numbers. For many companies, the web is still not performing as strongly as traditional methods of generating new business. At present, 'word-of-mouth' is viewed as the most important driver, with the company website ranking third after printed advertisements in second place.

Claire Lewis, Marketing Manager at Streamline.net, said: "Important elements like Search Engine submission and website measurement can transform the return from a website. There are now easy-to-use and affordable tools for achieving these to suit all budgets, so every company should check they have these bases covered."

Lewis added: "Business owners have felt the pressure in recent years. It is perhaps understandable that work on the company website can often get relegated to evenings. However, every firm should ensure they invest quality time and energy into presenting the right image and engaging with their website visitors. Leveraging an up-to-date website package can help, as today there are features designed to make the process far quicker and more enjoyable."

As a market leader for value web hosting, Streamline.net can offer small businesses a high quality professional, reliable service at low cost. Customer websites are hosted in a state-of-the-art UK data centre, and customers receive free technical support by phone or email. Streamline.net offers a comprehensive range of web solutions including email packages and tools for online marketing.

Notes to Editors:
* 2479 UK small businesses using a website surveyed via electronic feedback form
** 410 UK small companies using a website surveyed by OpinionMatters via electronic feedback form

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Fasthosts discovers firms at risk from over-reliance on external web professionals

Fri, 27 Aug 2010 11:27:39 GMT

A new Fasthosts Internet Ltd survey* has revealed that British firms may be placing themselves at risk through an over-reliance on IT or web consultants who look after their website.

The study* found that many firms do not have simple arrangements in place to retain basic control or in some cases even legal ownership of their website and domains.

Ever broadening consumer expectations for the web has led more firms than ever (43%) to opt for using the services of skilled web professionals to help create and maintain their website. 92% of these companies rate their external web consultants positively, with 38% reporting a 'good' return on investment. However, the Fasthosts 'SME & the Web' study found that many UK companies may be risking revenue and reputation as a result of weaknesses in their workflows with such third parties.

Issues can occasionally arise between companies and external web partners. During the past 2 years, 1 in 4 firms paying for an external web professional have had their website off-line as a result of a problem related to the other party. 1 in 5 businesses incurred delays to projects caused by their external partner, and 17% reported losses of both staff time and sales revenue over £1000 as a result. For 14% of respondents, an external advisor or agency had gone out of business.

A large number of small companies are failing to take basic steps to safeguard the continuity and protection of their web presence. In the event of an issue with their external partner, 56% of firms have no way of making any changes or additions to their website themselves and 80% have no facility for switching their website on/off independently. For these businesses, the link to their external web professional is a single point of failure in their online presence. Whilst UK firms invest millions in professional web design each year, 70% of those using a web designer do not retain a back-up copy of their website themselves.

Steve Holford, Marketing Director, Fasthosts Internet Ltd., said, "For many firms, using external web professionals is a very sensible and rewarding option. However, as external parties can come and go, it is vital that businesses protect themselves from the potential disruption, losses and reputation damage that an off-line or out-of-date website can cause."

Furthermore, it appears that many SMEs risk losses and disruption by failing to guarantee their legal ownership of valuable online assets. A significant number of firms are not making a clear distinction between day-to-day administration of their company website and the legal ownership of their domains and web hosting. 70% of businesses using external web professionals do not have all their domain names registered in the name of the business owner. 66% of firms are without contact details or passwords for the provider that hosts their website.

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Notes to editors:
* 410 UK small companies using a website surveyed by OpinionMatters via electronic feedback form

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel that provides customers with unparalleled online control, enabling them to manage hosted services including domain registrations, shared web hosting, business-class email, Fasthosts Internet Ltd. said: "We are delighted to be recognised in this significant award. Microsoft products have always been a popular choice with our customers. However, in recent years we have gone further to investigate and develop new ways to apply Microsoft server technologies and as a result have seen excellent performance and usability benefits for the end-user."

Awards will be presented in a number of categories, with winners and finalists chosen from a pool of almost 3,000 entrants worldwide. The Hosting Solutions Partner of the Year Award honours partners who have demonstrated solution innovation and a commitment to engaging with Microsoft. This award recognises Fasthosts for teaming with Microsoft to address their customer needs through identifying new market opportunities and using technology innovation.

"Congratulations to the 2010 Partner Award finalists for delivering such creative and superior Microsoft solutions and services," said Allison Watson, Corporate Vice President of Worldwide Partner Group at Microsoft Corp. "It's incredible to see the level of expertise our partners continue to exhibit as they create and deliver innovative solutions and services to grow their businesses, meet customer needs, and drive down costs."

Fasthosts has long been regarded as an expert in Microsoft hosting, having offered Microsoft-driven web solutions since 2002. Fasthosts' award nomination follows the company's recent launch of innovative new Virtual Servers that use Hyper-V (hypervisor based) technology, the latest in Microsoft server virtualization, to harness the full power of the hardware. All Fasthosts users can also benefit from the most advanced Microsoft Server operating system yet - Windows Server 2008 R2.

Fasthosts' Data Centre on Demand (DCoD) platform is the foundation of the company's virtual private server solutions. Designed in collaboration with Microsoft experts using Microsoft Dynamic Data Centre, DCoD allows the user to benefit from the latest agile, secure and highly reliable server infrastructure.

Holford added: "Microsoft technology is currently offering some of the most exciting innovations in the hosting market. The virtual servers offered from this platform are technologically superior to many other solutions, and are extremely agile, designed for both developers and businesses."

As a leading web host, Fasthosts offers a comprehensive range of web solutions including domain name registrations, email solutions (including mobile email services), shared web hosting, virtual servers, dedicated servers, online payment services, reseller web hosting and feature-rich broadband packages. Fasthosts is well placed to deliver business and professional users a high quality service. All data is hosted in Fasthosts' state-of-the-art UK based data centre.

The Microsoft Partner Awards recognise Microsoft partners that have developed and delivered exceptional Microsoft-based solutions over the past year.

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Rackspace named in the Financial Times UK’s 50 Best Workplaces

Fri, 18 Jun 2010 14:48:21 GMT

Rackspace Hosting, the world's leader in the hosting and cloud computing industry, has announced that it has been placed 18th on the Financial Times UK's 50 Best Workplaces ranking for 2010.

The award recognises Rackspace for creating one of the best places to work in the UK for six consecutive years. Rackspace was also listed in "The Best Workplaces For Generation Y" category which quizzed under-25s on whether they would advocate Rackspace as a 'great place to work'.

Brian Thomson, Managing Director at Rackspace EMEA, commented: "We are so pleased to be honoured for creating a winning workplace for the sixth year in a year. Success in the global Best Workplaces Programme is a greater achievement than ever with over 1.5 million employees taking part in the survey across 45 nations worldwide. We believe that our employees, known as Rackers, make the difference and we are extremely committed to making investments in our people and striving to ensure they feel valued."

The FT's Best Workplaces Programme is run by the Great Place to Work Institute UK, which has been formed to recognise excellence in people management. According to the institute: 'A great place to work is one where employees trust the people they work for, have pride in what they do and enjoy the people with whom they work.'

"2010 is shaping up to be a tremendous year," continued Thomson."We've been listed in not only the FT Great Places to Work list, but also as one of the Sunday Times 100 Best Companies. We're always looking for ways to keep making Rackspace a great place to work, and we'll keep listening to our Rackers and thinking of ways to reinforce our commitment to them."

About Rackspace Hosting
Rackspace Hosting is the world’s leader in the hosting and cloud computing industry and has been ranked in Financial Times Top 50 Great Place to Work in the United Kingdom for the past six years. Rackspace provides Fanatical Support to its customers, across a portfolio of IT services, including dedicated servers, Managed Hosting, Cloud Hosting, virtualisation and data centre facilities.

Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected industry trends, operational and financial results and growth plans and expectations; any statements of expectation or belief; and any statements or assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include infrastructure failures, the continuation or further deterioration of the current difficult economic conditions or further fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting's Form 10-Q for the quarter ended March 31, 2010 filed on May 6, 2010. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking stateme

Streamline.net unveils new value hosting packages

Tue, 08 Jun 2010 12:07:06 GMT

Streamline.net, a leading UK provider of value web hosting, has unveiled its new range of packages that once-again drive the standard for value-for-money in the hosting market.

The new web hosting range is suitable for both consumer and small business customers alike and features a new entry price equivalent to £1.75/month including VAT. In addition to its low pricing the packages also feature sizable web space, inclusive tools to build and promote a website and unlimited website traffic. Streamline.net is also launching a Pay-As-You-Go option for its hosting, which is ideal for individuals wishing to experiment with an idea on the Internet. Furthermore, new customers signing up to eligible packages will receive 1 free .COM domain registration for 1 year. The new range is designed to address the growing UK market for low cost web solutions.

The new Streamline.net hosting range comprises 4 package types. Both the Starter hosting package (500MB web space) and the Personal hosting package (3GB web space) are packed with features and benefit from instant set-up and unlimited website traffic. Both solutions include Streamline.net’s, easy-to-use 10 page SiteBuilder tool for creating a professional looking website within minutes. The Plus package (10GB web space) also includes 1 free .UK domain name, 1 MySQL database and 5 anti-virus and spam protected mailboxes.

Streamline.net's new flagship Multi-site package (20GB web space) provides improved functionality at a highly competitive price. The solution can deliver up to 10 separate websites, unlimited personalised mailboxes and webmail, and provides both raw log files and SSH access. With support for all main scripting languages (ASP, PHP, Perl, Python), the package is suitable for web professionals and growing businesses. Significantly, all Streamline.net hosting packages are available in either Linux or Windows at no additional cost.

Steve Holford, Marketing Director at Streamline.net, said, "Our new packages provide the highest possible specification at very low monthly prices. Streamline.net has always focussed on delivering long-term value for money and advanced features without the premium price. We have invested heavily in both product development and customer care to ensure our packages meet all expectations. For users that wish to lower their costs but not their performance, our web hosting is the ideal choice".

Web hosting and domain registration prices have rarely been cheaper in the UK market. As the market leader for value web hosting, Streamline.net can offer a high quality professional, reliable service at low cost. Customer websites are hosted in a state-of-the-art UK data centre, and customers receive free technical support by phone or email. Streamline.net offers a comprehensive range of web solutions including domain name registrations, email packages and tools for online marketing.

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About Streamline.net
Established in 1999, Streamline.net is a leading value web hosting provider. Based in the UK and operating 24x7 from dedicated UK data centres, Streamline.net hosts over 150,000 websites. The company focuses on providing unrivalled value for web solutions. Streamline.net delivers a high-quality online service at the lowest possible prices. Streamline.net products include tools for web design, search engine optimisation, web mail and eCommerce.

Fasthosts reveals 1 in 3 firms still prioritise replies to postal letters over emails

Mon, 07 Jun 2010 14:54:57 GMT

The latest research survey from Fasthosts Internet Ltd, a leading web hosting provider, has revealed that 1 in 3 British firms may be losing income by failing to treat emails from customers as seriously as they do postal letters.

The Fasthosts study of 1495 firms* found that a worrying number still prioritise letters received over emails, and may also be alienating customers, with 1 in 3 mislaying emailed orders at least once a quarter. A further survey of 1400 UK adults** found that 69% expected an email to be valued equally to a letter. Whilst 54% of consumers believe they would spend more with email-efficient firms, however only 29% of businesses recognise this.

The Fasthosts Business Email Attitudes' study found that a significant number of UK businesses are out of step with consumer expectations for business email communication. Whilst three quarters of business owners believe email is an important tool for them, 34% admitted to still prioritising replies to written letters when these were received. 56% do not have a company policy for the time taken to respond to customer emails, and remarkably, 52% still do not utilise a mobile email solution such as a Smartphone when off-site.

Significantly, 58% of firms reported that customer emails have been lost or deleted in error over the past year. 1 in 3 admitted to losing customer order emails at least once per quarter, and 1 in 10 firms do so at least once per month. 20% of firms have received complaints as a direct result of failing to respond to customer emails, over the past year, however, only 1 in 4 companies has a process in place for ensuring customer emails are fully resolved, and 48% have the facility to archive emails following the completion of a customer's order.

The top email bug-bears reported are never receiving a reply (77%), prolonged delays to replies (63%) and automated replies that do not answer questions (61%). Furthermore, 45% of shoppers now expect all firms, irrespective of size, to be capable of emailing out electronic versions of documents such as brochures, quotations or order forms - a facility that 61% of firms surveyed do not presently provide.

During the past year, 27% of firms surveyed have regularly deleted genuine customer emails as a result of mistaking them for SPAM. Healthy rewards are available for UK companies willing to optimise their use of email. 54% of consumers believe that they would be likely to spend more with a business if it showed it was timely and professional at responding to their emails.

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Notes to editors:
* 1495 UK small companies with a website surveyed in April 2010 via electronic feedback form
** 1428 UK adults surveyed by OpinionMatters in March 2010 via electronic feedback form

About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and operating 24x7 from their dedicated UK data centres, Fasthosts keeps over 1 million domains running smoothly and ensures over 42 million emails are delivered safely each day. All Fasthosts services can be self-managed through the award winning Fasthosts web-based control panel that provides customers with unparalleled online control, enabling them to manage hosted services including domain registrations, shared web hosting, business-class email, virtual private servers, dedicated servers, software-as-a-service, internet merchant accounts and unlimited broadband. Fasthosts' maintains an award-winning, highly successful reseller channel.

Fasthosts debuts virtual server range

Fri, 26 Mar 2010 11:36:05 GMT

Fasthosts Internet Ltd, a leading web hosting provider, has introduced a new range of virtual servers that combine high-speed performance, scalability and resource monitoring.

Designed to scale with the changing needs of businesses and their customers, RAM, CPU, disk space, and IP addresses can all be determined by the user and dynamically adjusted. The Virtual Private Servers deliver dedicated resources, the latest Windows 2008 R2 operating system and full remote access and resource monitoring as well as full Virtual Private Server control.

Fasthosts Virtual Servers are based on Microsoft Dynamic Data Center architecture, meaning that resources are dedicated but also adaptable dynamically and can be upgraded or reconfigured easily without losing data or functionality. Fasthosts customers can select from a range of suggested configurations or design a server by choosing capacity, processor power and control settings at order, and are free to modify these at any point in time. By re-adjusting their server, the user only pays for the resources they need and so saves money and helps the environment.

All servers receive the power of Intel Xeon Quad-Core processors and dedicated RAM. Fasthosts has used Hyper-V (hypervisor based) technology, the latest in Microsoft server virtualization, to harness the full power of the hardware. All users can benefit from the most advanced Microsoft Server operating system yet – Windows Server 2008 R2. Furthermore, Fasthosts provides free Resource Monitoring via the user Control Panel. Customers can measure CPU, RAM, disk space and network usage in real-time, and so keep an accurate check on their requirements. For business users and IT professionals alike, the ability to adapt to peaks and troughs in demand with speed and at low cost, makes the task of managing a server far simpler and improves ROI.

Steve Holford, CMO Fasthosts Internet Ltd., said, "As a long-standing expert for Microsoft web hosting, we have taken our time to invest in and develop a range of virtual servers that deliver the performance and strength traditionally only seen with dedicated server hardware. Microsoft Hyper-V virtualisation is well suited to our robust network and connectivity. For even the most demanding pro users, we expect virtual servers to be a popular choice”.

Fasthosts Virtual Servers benefit from greatly increased redundancy, built-in. Clustered servers provide automatic fail-over and combine with RAID disk arrays to enhance reliability. Users have full access to their server via remote desktop connection, and can apply the powerful Parallels PLESK 9 Control Panel, for effective deployment and server management. Packages also include Windows Platform Installer 2.0 which provides effortless implementation of the latest Windows compatible applications.

Fasthosts has also released data from a study of 500 UK firms using a server which found 19% have already chosen a virtual server solution. A further 20% expect to implement a virtual server solution in the coming year. Half of firms wish to utilise only one server, suggesting that a flexible virtual server could be ideal. At 55% of firms the owner/CEO makes the decision on which server technology to implement. The data also identifies server monitoring and file back-up services are becoming increasingly important for businesses, these topping their wish-list for additional services.

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About Fasthosts
Fasthosts is a leading web hosting provider. Based in the UK and o

Rackspace ranked top IT services employer in The Best Places to Work Awards

Mon, 15 Mar 2010 15:01:06 GMT

Rackspace, the world’s leader in the hosting and cloud computing industry has announced that it has been voted as the overall 30th best place to work in the UK and once again the highest ranking IT Services company, in the prestigious Sunday Times 100 Best Companies Awards. Commended for its continued focus on employee engagement, Rackspace has ranked as one of the top ten companies for people, who love what they do, believe in the company and its future and deliver a great service.

Rackspace Hosting UK has, for the third year running, been featured in the top tier of the Sunday Times Best Employer Awards. The Awards, which are based on employee interviews, indicate that Rackspace has created a fun and caring environment that helps nurture and grow individual talent.

The Sunday Times noted that 89 percent of Rackspace employees who responded to the survey were excited about where the company is going, with 79 percent saying their work is great for their personal growth and 95 per cent stating that they are proud to work for the organisation.

Brian Thomson, EMEA Managing Director at Rackspace, commented: “We are very proud of all the progress we have made in our business over the last year and what is truly pleasing is that as the company has grown our ‘Rackers’ continue to feel valued in their roles.

“We are thrilled to see that our employees love what they do and are excited at where the business is going. Our continued success is without doubt because of our Racker’s tireless dedication to Fanatical Support and the passion they show every single day.”

Rackspace is one of the UK’s most successful and fastest growing providers of IT hosting services. It has consistently been recognised for its excellence as an IT employer, with a number of accolades, most recently being one of only14 companies to receive a Laureate award from the Financial Times for being one of the best places to work in the UK and Europe 2009.

About Rackspace Hosting
Rackspace Hosting is the world’s leader in the hosting and cloud computing industry and has been ranked in Financial Times Top 50 Great Place to Work in the United Kingdom for the past five years. Rackspace provides its customers with Fanatical Support by delivering a portfolio of hosted IT services with Managed Hosting including dedicated servers, Cloud Hosting and even private cloud for increased security and support, as well as Email and Apps.

Fasthosts reveals half of web designers work with unlicensed software

Fri, 19 Feb 2010 14:32:43 GMT

Fasthosts Internet Ltd, a leading web hosting provider, has released new research which reveals that a large number of web professionals are using unlicensed or pirated software to create websites.

The poll of 500 web designers conducted with .NET magazine found that more than half of web designers and developers admit to having worked in an environment where they used unlicensed web design software. As licences for web design software can often cost small agencies thousands of pounds, recent economic pressures are a likely factor in the problem.

Fasthosts recently announced its work with Microsoft to promote the WebsiteSpark program - an initiative that provides eligible users with free licenses for Microsoft Expression and Visual Studio software. The initiative is a good example of how web professionals can access software through legitimate schemes and so avoid the risks of using unlicensed software.

According to Fasthosts' survey of 546 .NET magazine readers, the use of unlicensed software by web professionals is rife in the UK. 59% of those surveyed have placed themselves, their colleagues and their work at risk by using unlicensed software to create websites. If a worker uses software without a license number, or if the license only entitles its use for an individual machine and it is copied and installed on multiple computers, the company is likely to be breaking the law - often punishable with a substantial fine. There is also strong evidence that the use of unlicensed software can be a false economy - users often face bugs and do not benefit from access to support services which can result in downtime and delays.

Steve Holford, CMO Fasthosts Internet Ltd., said, "Great web projects can often rely on the latest software and at times businesses may be tempted to cut corners with their software licenses. Web designers should not struggle with sub-standard software or more importantly jeopardise their future by using illegal software".

FAST (Federation Against Software Theft) has an 'employee whistle-blowing' campaign to tackle employers who pressurise staff into installing illegal software. John Lovelock, Chief Executive of FAST, commented, "The software industry is a vital part of the economy and deserves the same protection as counterfeit consumer goods. We want workers to know there is support and the means to combat any illegal behaviour by contacting us via the Fasthosts, and have protection in law under the Public Interest Disclosure Act 1998 (Whistleblower Act). We hope that by raising awareness of the laws protecting employees, the number willing to blow the whistle will increase and reduce the illegal use of software," added Lovelock.

Nowadays there are industry schemes that can provide eligible web pros with free access to fully licensed professional software. For example, Microsoft's WebsiteSpark program offers support for web design and development agencies with up to 10 employees. Eligible Fasthosts customers gain an immediate financial benefit - saving £240 per year with a free Windows Server license and saving even more with a free MSSQL license. Upon enrolment, members gain access to free Windows Expression Studio 2 (1 user license), Expression Web 2 (2 user licenses), Visual Studio 2008 Professional Edition (3 user licenses) and DotNetPanel control panel.

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