Lenovo is recalling tens of thousands of its ThinkPad X1 Carbon laptop for potential fire hazards, in cooperation with the Consumer Product Safety Commission. The move comes after determining that a loose screw inside the machine could cause damage to the lithium-ion battery.
Lithium-ion batteries are extremely dangerous and sensitive. Just look at what happened to the Samsung Galaxy Note 7. Puncture it and it might explode. A loose screw coming into contact with it could bring serious harm to users.
Lenovo says the company has received three reports of fifth-generation ThinkPad X1 Carbon batteries overheating and causing damage to the machine, though there have been no reports so far of any serious injuries, fires, or other catastrophes. There were also no reports of overheating from the United States.
“Lenovo received three customer reports worldwide of an overheat condition related to an unfastened screw which resulted in damage to the customer’s laptops. Lenovo has received no reports of damage to persons or property, other than to the laptop PCs,” the company said.
The company said that it’s willing to inspect and repair machines free of charge — and with “minimal delay” on top of that. Affected ThinkPad X1 Carbon users should halt from using their machine until it’s fully repaired.
To note, only the fifth-generation model of the said laptop is affected by the recall, not any previous ones.
Lenovo sold approximately 78,000 laptops in the United States between December 2016 and November 2017. The Consumer Product Safety Commission said about 83,500 devices could be affected by the recall.
Users can access an online search tool to determine whether their laptop needs to be recalled. They must enter the machine type and the serial number. The machine type can be found in a sticker below the laptop.
“Lenovo values you as a customer and regrets any inconvenience this recall may cause,” the company said.
Lenovo launched the fifth-generation ThinkPad X1 Carbon laptop in May last year, with a long-lasting battery, top-tier specs, and a lightweight svelte design. Users could configure it with up to a seventh-generation Intel Kaby Lake processor, 16 GB of RAM, and 1 TB of SSD storage. It also packs an Intel HD Graphics 620 GPU. It’s also one of the few laptops with a built-in touch fingerprint reader.
Is your Lenovo ThinkPad X1 Carbon affected by the recall? As always, if you have anything to share, feel free to sound them off in the comments section below!